Frequently Asked Questions

Dr. Barnes 1. What do I need to become a new patient at Community Health Centers of Greater Dayton (CHCGD)?
Just contact the Health Center of your choice for an appointment. You may also simplify the registration process by completing our Patient Registration Form prior to your first visit. This form can be downloaded from our Forms page or completed at the Health Center on your first visit.

2. What types of services are provided at Community Health Centers of Greater Dayton (CHCGD)?
We offer a full range of primary care services. A list of our services can be found on the Services page of this website.

3. Do I need an appointment or can I just walk-in?
We typically see new patients by appointment only. The Appointment Line number for medical and behavioral health services is 937.461.6869. For dental appointments call 937-528.6830.

4. Do you take patients who are uninsured?
We do accept uninsured patients however we do not provide free services. The services for uninsured patients are provided at a discount. The amount of the discount is based on a sliding fee scale which is determined based on family size and documented household income. The Sliding Fee Scale brochure and Sliding Fee Scale Application can be downloaded from the Forms page of this website or obtained at any of our Health Centers.

5. What health insurance plans do you accept?
We currently accept the following plans:

Aetna
Anthem
Beech Street
Breast and Cervical Cancer Project (BCCP)
Buckeye
Caresource
Cigna
Evercare
Health Span
Humana
Medical Mutual
Montgomery County Care
Medicaid*
Medicare
Medigold
Molina
My Care Ohio Buckeye
My Care Ohio Molina
Paramount Advantage
Premier Health
Secure Horizons
United Healthcare
United Health Care - Medicaid
United Medical Resources (UMR)

  * We also accept Ohio Medicaid’s Family Planning Coverage. However, only family planning services are covered under this plan and you will be responsible for all other services.

6. I have a question about a bill I received. Who do I call?
If you have a question regarding a bill you received from Community Health Centers of Greater Dayton, contact our Billing Specialist at
(937) 586-9733, extension 7.

7. How do I contact my physician after hours?
Simply call the office and you will be given instructions for contacting the physician on-call If you are experiencing an emergency situation, hang up and dial 911. Physicians are on call for urgent situations only. If you are calling to cancel an appointment, to request a prescription refill or for any other non-urgent issue, please call during business hours.

8. What makes Community Health Centers of Greater Dayton (CHCGD) different?
We offer the same high-quality care as other primary care physician offices, but the difference is CHCGD treats all patients regardless of ability to pay.

9. How can I find out if a Center is closed due to bad weather?
In the event that we need to close due to bad weather, we will make every attempt to call all patients on the schedule. Our closings will also be broadcasted by the following:

• TV - Channel 2 (WDTN/NBC) or Channel 22 (WKEF/ABC)
• Radio FM - 94.5, 102.9, or 107.7
• Radio AM – 1210
• Websites:
www.whiotv.com
www.newstalkradiowhio.com
www.k99online.com
www.953theeagle.com